Overseas user guide

To overseas customers

We always strive to improve customer purchasing conveniency, therefore we introduce you the "Buyee Connect", a platform that connect overseas customers to access our services.

When accessing from overseas, the page will display an order cart that is specifically for overseas users. If you connect to "Buyee" using this cart, you will be able to access to multilingual customer support, international payment methods, international shipping to 118 countries and regions, and low-cost shipping plans.

Please check the details below.

Payment methods	Paypal, VISA, Mastercard, JCB, Alipay, UnionPay
Customer services	(email / chat) Japanese / English / Chinese (Traditional / Simplified) / Indonesian / Thai / Korean / Spanish / German / Russian
Cost	Addition to the product price and domestic shipping fee, a proxy fee of 300 yen (per order) to Buyee and international shipping fees (Buyee offers multiple options) are required.

International shipping

114 countries / regions Asia India, Indonesia, South Korea, Cambodia, Singapore, Sri Lanka, Thailand, Taiwan, China, Japan, Nepal, Pakistan, Bangladesh, Philippines, Bhutan, Brunei, Vietnam, Hong Kong, Macau, Malaysia, Myanmar, Maldives, Mongolia, Laos North America / Central America USA, El Salvador, Canada, Guadeloupe, Costa Rica, Jamaica, Trinidad and Tobago, Panama, Barbados, Puerto Rico, Honduras, Martinique, Mexico Oceania Australia, Guam, Saipan, New Caledonia, New Zealand, Fiji, PNG Middle East United Arab Emirates, Israel, Iraq, Oman, Qatar, Cyprus, Kuwait, Saudi Arabia, Turkey, Bahrain, Jordan Europe Iceland, Ireland, Azerbaijan, Andre, United Kingdom, Italy, Ukraine, Estonia, Netherlands, Austria, Greece, Croatia, Switzerland, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Denmark, Germany, Norway, Hungary, Finland, France, Bulgaria, Belarus, Belgium, Portugal, Poland, Macedonia, Malta, Monaco, Latvia, Lichtenstein, Lithuania, Romania, Luxembourg, Russia South America / Africa Argentina, Algeria, Uganda, Uruguay, Ecuador, Egypt, Ghana, Kenya, Colombia, Zimbabwe, Senegal, Tanzania, Tunisia, Chile, Paraguay, French Giana, Brazil, Venezuela, Peru, South Africa, Nigeria, Morocco, Mauritius, Reunion

Information on how to shop

Screen display when accessing from overseas

This site uses the purchase support service "Buyee" for overseas customers, so if you access it from overseas, the screen on the left will be displayed.

When viewing the site

The "Buyee" cart and shopping guide will be displayed at the edge of the screen.

Select product

When you select a product, the purchase support screen will be displayed.Please select your language from the pull-down menu on the support screen.

Proceed to purchase screen

Please follow the instructions provided by the Purchase Support Service.You can chat in your chosen language at the edge of the screen.If you have any questions, please contact us via chat.